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[Resolved] Custom Field coming in meta box

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by puneetS-3 4 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#1818025
Screenshot 2020-10-20 214009.png

I have created a custom field group, "Products Custom fields" with the following setting

Post Type(s): Products

Which has 3 multi-line fields. Until recently I was able to see the files on the main section.

But it has now changed to right meta box.

#1818715

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It seems to be you can easily drag and drop the custom field group metabox to the place where you want, can you please try to do that?

If that does not help, I will require problem URL as well as access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1818787

The dragging did the trick. Thanks!!