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[Resolved] Custom Email for the forgot password form

This thread is resolved. Here is a description of the problem and solution.

Problem:
The user tries to set up Forgot Password Forms and Reset Password Forms.
And asks if there is a way to send a custom email with the link of the Reset Password Form whenever a user submits the Forgot Password Form?

Solution:
Currently, Toolset does not generate any of the user/password related emails/notifications. It just reuse the built-in WordPress ones. You may want to try the WordPress built-in filter hook "retrieve_password_message":
https://developer.wordpress.org/reference/hooks/retrieve_password_message/

Check this example thread:
https://wordpress.stackexchange.com/questions/321025/how-can-i-modify-the-default-reset-lost-password-email-text

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by andrewC-19 4 years, 11 months ago.

Assisted by: Jamal.

Author
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#1717833

Tell us what you are trying to do?
Setting up Forgot Password Forms and Reset Password Forms.
Is there a way to send a custom email with the link of the Reset Password Form whenever a user submits the Forgot Password Form?

Is there any documentation that you are following?
https://toolset.com/lesson-placement/lesson-placements-1645837-1650571/

Is there a similar example that we can see?
Not sure

What is the link to your site?
under development

#1718087

Hello and thank you for contacting the Toolset support.

Currently, Toolset does not generate any of the user/password related emails/notifications. It just reuse the built-in WordPress ones. You may want to try the WordPress built-in filter hook "retrieve_password_message":
https://developer.wordpress.org/reference/hooks/retrieve_password_message/

Check this example thread:
https://wordpress.stackexchange.com/questions/321025/how-can-i-modify-the-default-reset-lost-password-email-text

I hope this helps. Let me know if you have any questions.

#1718321

My issue is resolved now. Thank you!