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[Resolved] Custom Email for the forgot password form

This thread is resolved. Here is a description of the problem and solution.

Problem:
The user tries to set up Forgot Password Forms and Reset Password Forms.
And asks if there is a way to send a custom email with the link of the Reset Password Form whenever a user submits the Forgot Password Form?

Solution:
Currently, Toolset does not generate any of the user/password related emails/notifications. It just reuse the built-in WordPress ones. You may want to try the WordPress built-in filter hook "retrieve_password_message":
https://developer.wordpress.org/reference/hooks/retrieve_password_message/

Check this example thread:
https://wordpress.stackexchange.com/questions/321025/how-can-i-modify-the-default-reset-lost-password-email-text

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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This topic contains 2 replies, has 2 voices.

Last updated by andrewC-19 3 years, 8 months ago.

Assisted by: Jamal.

Author
Posts
#1717833

Tell us what you are trying to do?
Setting up Forgot Password Forms and Reset Password Forms.
Is there a way to send a custom email with the link of the Reset Password Form whenever a user submits the Forgot Password Form?

Is there any documentation that you are following?
https://toolset.com/lesson-placement/lesson-placements-1645837-1650571/

Is there a similar example that we can see?
Not sure

What is the link to your site?
under development

#1718087

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+00:00)

Hello and thank you for contacting the Toolset support.

Currently, Toolset does not generate any of the user/password related emails/notifications. It just reuse the built-in WordPress ones. You may want to try the WordPress built-in filter hook "retrieve_password_message":
https://developer.wordpress.org/reference/hooks/retrieve_password_message/

Check this example thread:
https://wordpress.stackexchange.com/questions/321025/how-can-i-modify-the-default-reset-lost-password-email-text

I hope this helps. Let me know if you have any questions.

#1718321

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.