The issue here is that the user is using the wordpress default customizer option under Appearance to add some custom css to the site but it does not work.
We are no longer actively developing the Toolset Starter Theme, it is effectively deprecated in favour of working with recommended themes listed here: https://toolset.com/documentation/recommended-themes/
So I would recommend that you use one of our recommended themes.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
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