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[Waiting for user feedback] Critical Error While Editing Toolset View

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by Minesh 2 days, 8 hours ago.

Assisted by: Minesh.

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#2861920
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Hi,

I have been trying to create a Toolset View using the plugins listed below. I have also updated them to the latest versions, but I am still facing a critical error when editing a page:

Site URL : hidden link

Plugins List :
- Toolset Blocks (Version 1.6.21) - Activate
- Toolset Maps (Version 2.2.1) - Activate
- Toolset Types (Version 3.6.1) - Disabled

“There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.”

Could you please review this issue and let us know if you need anything from my side?

Thank you.

#2861961

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

You do not share what fatal error you experince.

Can you please share problem URL and admin access details and exact steps I will have to follow that should help me to see the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.