Hey,
I have installed WP MAIL SMTP to use SMTP servers to direct my mail all the forms on the site seem to be working when sending the mail, but the ones built on CRED.
Can you please advise.
Hi, CRED (now Toolset Forms) uses the wp_mail function to send emails, but SMTP plugins override that function in a way that Forms cannot control. We do not recommend using SMTP plugins with CRED, because a lot of the email notification functionality built into CRED relies on things like being able to programmatically set the email headers, recipient, sender, etc. SMTP plugins are usually configured to allow only one sender address, and then they strip or override email headers provided by Forms. So unfortunately I can't recommend using any SMTP plugins with CRED if you plan to use CRED notifications.
Hi Christian,
Thanks for the reply,
The issue is the emails are not going at all, user the forms, so it is neither overwriting nor working.
wp_mail function relies on the local server configuration having the correct SPF/DKIM settings to avoid spam box's they are a requirement nowadays from outlook.com / google.com / yahoo.com which is a huge huge chunk of the emails in the market.
Most do not know how to configure that and in some cases do not have the option to do so.
If you ask me SMTP configuration option should be built in into toolset plugin, and when checked it can disable some "wp_mail" can offer (or warn that they might not function properly)
Right now, with wp_mail all the emails go to spam for me, and SMTP emails do not deliver at all (from Toolset) not sure what i can do.
-Garen
Right now, with wp_mail all the emails go to spam for me, and SMTP emails do not deliver at all (from Toolset) not sure what i can do.
With wp_mail, are you testing with different "from" and "to" addresses, and seeing all mails delivered to spam?
It sounds like you know a bit more about SMTP than I know, so I invite you to submit a new Feature Request ticket describing how you would like to improve Forms with SMTP integration. In my experience, as I said SMTP plugins do not allow you to programmatically modify the sender's email address - they must be configured to one particular email address that is used for all emails. That would automatically break a significant portion of Form's email notification functionality and API expectations. If I'm misunderstanding how SMTP works, feel free to describe in detail what should happen in a new Feature Request ticket. It will be analyzed by our developers and evaluated for feasibility.
Hey Christian,
I have made a suggestion, hopefully, something fruitful will come out of this. https://toolset.com/forums/topic/smtp-configuration-option/
In the meantime my emails aren't going through I will probably need to remove CRED.
-Garen
Let me know if I can offer any other assistance here.
