Cred spinnig wheel when saving form

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 3 replies, has 2 voices.

Last updated by Waqar 4 years, 8 months ago.

Assisted by: Waqar.

Author

Posts

May 13, 2020 at 6:23 pm #1623271

Puntorosso

Hi,

even with only Types and Cred installed (in troubleshoot mode), I get a spinning wheel when trying to save a form,

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May 13, 2020 at 6:35 pm #1623285

Puntorosso

Please also notice that I cannot upload images in the related posts.

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Maybe it's the same problem.

May 13, 2020 at 8:35 pm #1623411

Puntorosso

I have been able to solve the problem with the image uploads, but I still need help with the CRED form's spinning wheel

May 14, 2020 at 8:14 am #1623941

Waqar

Hi,

Thank you for contacting us and I'm glad that the issue with the image uploads is fixed.

Is there any error or warning shown in the browser's console or in the server's error log, when trying to save the form?
( if you haven't already turned on WordPress debugging, you can do so as explained in this guide https://wordpress.org/support/article/debugging-in-wordpress/ )

I'll recommend making sure that WordPress, active theme and all plugins are updated to the latest versions and also test this with a default theme like Twenty Twenty.

In case the issue still persists, you can share temporary admin login details in reply to this message, for further troubleshooting.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

The topic ‘[Closed] Cred spinnig wheel when saving form’ is closed to new replies.