I am trying to:
Access Cred forms
Link to a page where the issue can be seen:
hidden link
I expected to see:
Form with cpt
Instead, I got:
There is a problem with text-till-folder field. Please check CRED form.
When I try to open a form in admin, the page does not come up as expected.
Watch my video.
hidden link
Hi, can you try the following troubleshooting steps first?
- Clear your browser cache
- Temporarily deactivate all plugins except Types, Views and Forms, and activate a default theme like Twenty Nineteen. Test again. If you want to activate a "Maintenance Mode" or "Coming Soon" plugin during testing, that's okay.
- If the problem was resolved, reactivate your theme and other plugins one by one until the problem returns.
- If the problem was not resolved, open the browser console and refresh the Form editor page in wp-admin. If any JavaScript errors are shown, copy and paste them in your next reply. If no JavaScript errors are shown, enable server logs and check to see if any backend errors are thrown on this admin page. If you are not familiar with server logs I can show you how to activate them temporarily. Go in your wp-config.php file and look for
define('WP_DEBUG', false);
Change it to:
define('WP_DEBUG', true);
Then add these lines, just before it says 'stop editing here':
ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
Refresh the Form editor page in wp-admin. If any backend errors are thrown, this will create an error_log.txt file in your site's root directory. Please send me its contents. Once that is done, you can revert the changes you made to wp-config.php.
**Important**
You should not use Toolset Layouts and Elementor at the same time. They are known to cause conflicts with each other. We recommend you pick one system and deactivate the other after converting all template designs to one format. If you want more information about best practices for using Toolset and Elementor together, see this guide:
https://toolset.com/documentation/user-guides/using-toolset-with-elementor-page-builder/
