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[Resolved] CRED – Post Forms: missing delete field with gravity forms plugin activated

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that whenever gravity forms is active our Toolset Forms Icons on the edit page no longer display.

Solution:

This is a known issue by our Development team and an errata page has been created for this.
https://toolset.com/errata/icons-missing-when-editing-forms-if-gravity-forms-is-active/

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by ascan 3 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#1980711
2021-03-10_toolset-cred-post-forms-gravity.png
2021-03-10_toolset-cred-post-forms-KO.png
2021-03-10_toolset-cred-post-forms-OK.png

I am trying to: delete custom field in Post Forms
Instead, I got: cannot delete custom field (missing trash bin icon)
It occurs only with Gravity Forms plugin active (ver. 2.4.23, and 2.5-rc-1)
GF No Conflict Mode activated

#1981091

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for the information.

I've escalated this to our 2nd tier supporters so that they can have a look at it.

Thanks,
Shane

#1982583

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for the patience.

Our 2nd tier support team has identified the issue and posted an errata that should help to resolve this one.

Have a look at the link below and let me know if it helps.
https://toolset.com/errata/icons-missing-when-editing-forms-if-gravity-forms-is-active/

Thanks,
Shane

#1982627

My issue is resolved now. Thank you!