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[Resolved] CRED plugin cause any post add / edit window to freeze for long time

This support ticket is created 7 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 16 replies, has 2 voices.

Last updated by nuZ 7 years, 8 months ago.

Assisted by: Beda.

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#426589

I see it, but this does not happen on my end when I login.

You can see how I work with it in my video.

We need a clean way to replicate it.

I just tried it again, I saw you where editing the "Toolset Test Post".
I made sure CRED is active, and Added a post.
It worked fine.

No issues at all.
This is the post:
wp-admin/post.php?post=7263&action=edit

Please try with my login details you provided me.

This might be some issue of the user.

And also please update WordPress.
This is mandatory anyway in case we need to send this to teh Developers, but as long we can not see the issue, we can not really fix it.

I am really puzzled why on your end teh screen is frozen and those assets are bloking it, while on my end it is not.

There must be a step i miss in reproducing the issue.

What I saw, you have a JS error in your console, "TypeError: e is undefined".

Please, we need to replicate this with CRED / Toolset only.
No other Plugins or themes.

If then the error persist, we might have a issue here, but I do not see any yet, also the JS error is not due to CRED.
But it seems to be what is causing the delay on load / save.

#428028

nuZ

Hi Beda,

After installing the new new version of Toolset, problem solved here...I don't know why but it works finally.

Thanks a lot for your kind help.

Nu

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.