CRED form on creation adds an expiry date, emails sent if removed from backend

This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 2 replies, has 2 voices.

Last updated by Beda 6 years, 10 months ago.

Assisted by: Beda.

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February 10, 2018 at 12:08 pm #614814

lindsayH

Email based on expiry date still sent.png

CRED form on creation adds an expiry date. If I remove that date in the backend , so there is no date at all (see image) I would expect any emails that have been set up to use the expiry dates to not fire. But they do. Is this expected behaviour?

February 10, 2018 at 1:42 pm #614846

lindsayH

Just realised that the link in the email points to:
hidden link (if you need the actual supplier referenced in the generic my-wedding-supplier-name could you let me respond in a private message).
and is from: WordPress <wordpress@test-cred-notification.classifieds.otgs-yt.tk>

Have you set up a test site for some of my earlier queries regarding emails and CRED forms? If so can you remove or stop the emails going out ASAP please. Thank you.

February 10, 2018 at 2:58 pm #614867

Beda

That test site was setup by me.
It has been deleted long ago from my server, but due to your report, I headed to the site and I can still reach it.

But, I cannot see it in my test instances list of the server, since I obviously deleted it, as our policy wants, as soon as possible, to remove your data.

This seems to have not happened, and I immediately contacted our Server Admin, to see why this site is still running, as it should not, the Database and every file is removed from my own list.

I apologize this issue and will ensure it gets solved ASAP.