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[Resolved] CRED form notification email (third time)

This thread is resolved. Here is a description of the problem and solution.

Problem: Some automatic email notifications are not being received.

Solution: Sometimes when the site is inactive for extended periods, the internal cron is not triggered and notifications are skipped. Set up a true cron that pings the site periodically so that the internal WP cron is triggered at regular intervals to prevent this issue.

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Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 7.01 hours from now. Thank you for your understanding.

This topic contains 15 replies, has 3 voices.

Last updated by Christian Cox 6 months, 3 weeks ago.

Assigned support staff: Christian Cox.

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#2052393

Thanks for the update, I'm closing here per your feedback.