This thread is resolved. Here is a description of the problem and solution.
Problem: Some automatic email notifications are not being received.
Solution: Sometimes when the site is inactive for extended periods, the internal cron is not triggered and notifications are skipped. Set up a true cron that pings the site periodically so that the internal WP cron is triggered at regular intervals to prevent this issue.
This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.
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Supporter timezone: America/New_York (GMT-04:00)
This topic contains 15 replies, has 3 voices.
Last updated by 3 years, 5 months ago.
Assisted by: Christian Cox.
