This thread is resolved. Here is a description of the problem and solution.
Problem:
I was editing an existing CRED form that was working for many years.
After saving the form, CRED had lost important settings, esp. the relationsship to the post type, the notification after submitting the form and all email notifications.
This happened again and again. I was using CRED 1.9.2.
In the support thread I saw a similar problem that was resolved with the latest CRED version 1.9.5, so I made an update. But now I have this error:
/wordpress/wp-content/plugins/cred-frontend-editor/library/toolset/cred/embedded/classes/cred-editor-addon.class.php" doesn't exist!
Solution:
The problem you mentioned above is abnormal, in case it is a compatibility problem, please try this:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/
For example, you are using Views 2.5, but the latest version is 2.5.2
2) deactivate other plugins and switch to wordpress default theme, and test again
Relevant Documentation:
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Asia/Hong_Kong (GMT+08:00)
This topic contains 5 replies, has 2 voices.
Last updated by 6 years, 9 months ago.
Assisted by: Luo Yang.
Thanks for the details, I can import your database dump file into my localhost, with a fresh wordpress installation + The latest version of Toolset plugins(CRED), there are four CRED post forms in your website, I have tried all of them, edit the CRED form, click the "Update" button, it works fine, see screenshot: cred2.JPG, I can see the success message:
The post form was successfully saved
There isn't similar problem as you mentioned above:
"cred-editor-addon.class.php" doesn't exist!
So it should be a compatibility problem of your website.
For the new question:
Do you have any idea how this could happen and how it can be avoided in the future?
As I mentioned above, there isn't similar problem in my localhost with your database dump file, it should be a compatibility problem of your website, I suggest you keep on using the latest original version of Toolset plugins, feedback if there is any new PHP errors in your website.
