[Resolved] Cred commerce

[Author]

Posts

[Steve]

I have a cred form where artists apply to be in a show. There is a fee and also they must be members of the museum

So i want them to be able to pick one or the other product or in some cases both or neither ( may be a member and the fee is waived if they are a student)

Ive made a mutli select field like this below. However when i check "The form specifies the product according to the value of this custom field:" The field doesnt sho up in the drop down so i can select it.

Am i misunderstanding how this works perhaps?

Thanks

[cred_generic_field field='Purchase' type='multiselect' class='' urlparam='']
{
"required":0,
"validate_format":0,
"default":[],
"options":[
{"value":"3520","label":"Membership"},
{"value":"15808","label":"Fee"}
]
}
[/cred_generic_field]

[Shane]

Hi Steve,

Thank you for contacting our support forum.

Could you try adding persist:1, to the fields.

So it should look like this.

[cred_generic_field field='Purchase' type='multiselect' class='' urlparam='']
{
"required":0,
"persist":1,
"validate_format":0,
"default":[],
"options":[
{"value":"3520","label":"Membership"},
{"value":"15808","label":"Fee"}
]
}
[/cred_generic_field]

Please add this and then save the form and check again to see if the fields so up.

Thanks,
Shane

[Steve]

Shane I have done that but the issue remains.

Thanks very much

Steve

[Shane]

Hi Steve,

Would you mind providing me with admin access to the site so that I can have a look at this for you ?

The private fields have been enabled for your next response.
Thanks,
Shane

[Shane]

Hi Steve,

Thank you for the credentials.

The issue was that you set the field as a multiselect. Our documentation says that this will only work with a select field or a radio button field.

I changed the field type to a select field and it should work now.

Thanks,
Shane

[Steve]

Thanks Shane I did read the docs which say "A select or radio input would be great for this purpose." I incorrectly assumed other types would work.

Am i to understand then there is no way for me to offer several products and have someone select one or multiple products.

Thanks for clarifying

[Shane]

Hi Steve,

Unfortunately no there isn't a way because this feature is just a simple one to allow our customers to plugin into woocommerce to charge for subscriptions so its not possible to have multiple selected options.

Thanks,
Shane

[Steve]

Ok Shane thanks for clarifying that and your help

Steve