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[Resolved] Creating and Displaying Repeatable Field Groups

This thread is resolved. Here is a description of the problem and solution.

Problem:
I am trying to display Repeatable Field Groups inside a content template, following the guide at https://toolset.com/course-lesson/creating-and-displaying-repeatable-field-groups/

The problem is that this third step (https://toolset.com/wp-content/uploads/2020/09/repeatable-field-group-view-creation-wizard-1.png) doesn't show up. I have created a repeatabale field group called "Accesorios Repeatable Group for AUTOCLAVE", but I don't see any checkbox where I can select it.

What am I doing wrong?

Solution:
I believe the issue is similar to the one here: https://toolset.com/forums/topic/i-cant-see-the-repeatable-group-items-when-i-try-to-create-a-new-view/

I took the initiative to address the problem by recreating the content template, unassigning the Custom Post Type (CPT) Autoclaves from the previous content template, and assigning it to the new one. As a result, the repeatable groups are now visible within the new blocks.

The old content template is still available and unchaged under the name of 'Plantilla para Autoclaves Old' in case we need to return or consult it.

I also explored an alternative workaround by switching to the legacy view and creating a new view from there as available in the thread above. This view can be added back to your single post content template using a view block, "Fields and Text" block, or shortcodes block. You can find instructions on how to enable the legacy mode of the view in the following documentation: https://toolset.com/course-lesson/enabling-legacy-version-of-toolset-views/.

However, considering that the new content template is showing the repeatable groups correctly, with a slightly different layout, it might be preferable to proceed with this solution. I can assist you in making the necessary adjustments to align the layout with your requirements. If you prefer to explore the other option, you can switch back to the old content template and try the alternative workaround using the legacy view.

To summarize, I've taken steps to resolve the repeatable group visibility issue by recreating the content template and making some adjustments. If the new template meets your needs, we can work together on any required layout modifications. If you have any questions or would like to pursue the alternative workaround, please don't hesitate to let me know. I'm here to support you throughout this process.

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This topic contains 9 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 1 month ago.

Assisted by: Mateus Getulio.

Author
Posts
#2653237

Hello,

I am trying to display Repeatable Field Groups inside a content template, following the guide at https://toolset.com/course-lesson/creating-and-displaying-repeatable-field-groups/

The problem is that this third step (https://toolset.com/wp-content/uploads/2020/09/repeatable-field-group-view-creation-wizard-1.png) doesn't show up. I have created a repeatabale field group called "Accesorios Repeatable Group for AUTOCLAVE", but I don't see any checkbox where I can select it.

What am I doing wrong?
This is a page using the content template: hidden link

Thank you in advance

#2653441

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Thank you for contacting our support.

Could you please ensure that the content template is assigned to the post type corresponding to the repeatable field group?

Additionally, please make sure that the preview post for the template (located in the dropdown at the top of the screen) is configured to preview using such a post.

In case you haven't assigned the content template to the post type yet, you might need to refresh the page after doing so.

Please give it a try and tell us the results.

If it doesn't work, can you please share your Debug Information with us so we can see it? I have enabled debug info box for your next reply: https://toolset.com/faq/provide-debug-information-faster-support/

Thank you.

#2653519

Hi Mateus, thank you for your reply.

I did make sure that the content template was correctly assigned to the right post type, and the preview post is also correctly configured.

I am adding here the debugging information, I hope it'll be useful to find out what is happening.

Thank you.

#2653817

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://toolset.com/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

Please, let me know if you need any additional details. Have a nice day.

#2653845

Hi, thank you for your reply. The wp-admin/FTP fields don't appear, and I cannot see how the private box looks like since I have no permission to access the link you've shared...

How do I go on?

#2653865

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Can you check if you're able to see the private fields now?

Thank you, please let us know.

#2653935

Did you receive the access details correctly?

#2654109

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

I was able to login, thank you for sharing those details.

Once I started to debug this issue, it looks like the site is facing some downtime:

ERROR 503 - Service Unavailable!
The following error occurred: The Service is not available at the moment due to a temporary overloading or maintenance of the server. Please try again later. Please contact the webmaster with any queries.

Can you please review it(and reach out to your server administrator or hosting provider support if needed) and give us a heads up when the site gets back up?

Thank you, please let us know.

#2654143

Hi Mateus,
yes, bad timing... 😉
Now the server is up again.

Thank you

#2654225

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for your patience while we worked on this.

I believe the issue is similar to the one here: https://toolset.com/forums/topic/i-cant-see-the-repeatable-group-items-when-i-try-to-create-a-new-view/

I took the initiative to address the problem by recreating the content template, unassigning the Custom Post Type (CPT) Autoclaves from the previous content template, and assigning it to the new one. As a result, the repeatable groups are now visible within the new blocks.

The old content template is still available and unchaged under the name of 'Plantilla para Autoclaves Old' in case we need to return or consult it.

I also explored an alternative workaround by switching to the legacy view and creating a new view from there as available in the thread above. This view can be added back to your single post content template using a view block, "Fields and Text" block, or shortcodes block. You can find instructions on how to enable the legacy mode of the view in the following documentation: https://toolset.com/course-lesson/enabling-legacy-version-of-toolset-views/.

However, considering that the new content template is showing the repeatable groups correctly, with a slightly different layout, it might be preferable to proceed with this solution. I can assist you in making the necessary adjustments to align the layout with your requirements. If you prefer to explore the other option, you can switch back to the old content template and try the alternative workaround using the legacy view.

To summarize, I've taken steps to resolve the repeatable group visibility issue by recreating the content template and making some adjustments. If the new template meets your needs, we can work together on any required layout modifications. If you have any questions or would like to pursue the alternative workaround, please don't hesitate to let me know. I'm here to support you throughout this process.

Thank you,
Mateus

#2654459

Hi Mateus, thank you for pointing me to the right direction. I am going with the Legacy option.