[Escalated to 2nd Tier] Created a views ajax slider previously and its not working anymore after update

[Author]

Posts

[chrisV-6]

Hi There,

Ive created a views ajax slider previously as per hidden link

I updated to the latest version and now the slider is not working anymore. Its not transitioning. I'm an experienced web developer / engineer and understand javascript, jquery, css and html very well. I even tried recreating the slider from scratch and its doing the same thing.

url : hidden link

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Kind can you have a look and advise?

[chrisV-6]

Got Disconnected??????

[Waqar]

Hi Chris,

Sorry, it seems like there was some connection issue.

I'm setting you next reply as private so that you can share the admin login details securely.

regards,
Waqar

[chrisV-6]

Please let me know once done so that I can remove the temp user

[Waqar]

Thank you for sharing the login details.

It is not giving any authentication errors but keeps redirecting back to the login page:
hidden link

Can you please make sure that this user has "administrator" role?

[chrisV-6]

user has admin access.

use the url directly after login in

hidden link

[Waqar]

I'm using the link hidden link but it redirects to:
hidden link

When the username and password is entered, it redirects back to:
hidden link

Please check if there any extra security or firewall layers involved (at server or CDN level), to access the admin area.

[Waqar]

Also the login form at hidden link shows the message:
"ERROR: The username or password you entered is incorrect."

[chrisV-6]

Hi Again. Apologies to only get back to you now. Trye the following details

{information hidden}

[Waqar]

Hi Chris,

Thank you for sharing the access details.

During troubleshooting, I was able to confirm that this is related to an already identified and reported issue.

When the post/page is designed using the Divi builder, any enclosed View with the AJAX results doesn't show correctly:
https://toolset.com/errata/posts-designed-using-divi-builder-will-not-display-in-an-a-view-that-uses-ajax-pagination/

I'm afraid, I don't have a time estimate to share at the moment, but I'll keep you updated with the progress through this ticket.

As suggested in the Workaround, the view's output works if the content template's shortcode is bypassed ( [wpv-post-body view_template="Slider - Ideas, News, Weddings - slide"] ) and the content is included directly in the "Loop Editor" section.
( screenshot: hidden link )

regards,
Waqar