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[Resolved] create a development database and all views are working.

This support ticket is created 7 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

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This topic contains 7 replies, has 2 voices.

Last updated by Noman 7 years, 1 month ago.

Assisted by: Noman.

Author
Posts
#577815

I am trying to:
create a development database and all views are working.

Link to a page where the issue can be seen:
development page
hidden link

Production page
hidden link

I expected to see:
There is no change to the code and the database was migrated correctly. What I first found was that the link to the content selection was missing for the view. Once I solved this for the view I found that nothing showed up in the view. Please help.

Instead, I got:

#577823

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Oliver,

Thank you for contacting Toolset support. How you have migrated the site? Please make sure your site is migrated properly, or you can follow this link:
https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other/

1. Can you please make sure all Toolset plugins are updated to latest versions as a primary check:
https://toolset.com/account/downloads/

2. Also can you please share your Debug Information with us so we can see it? I have enabled debug info box for your next reply:
https://toolset.com/faq/provide-debug-information-faster-support/

3. Please try to create a new Test View and check if it is working perfectly or not?

Thank you

#578543

I followed the instructions to make development site as per described. I also created a new view and that seems to work fine. Please help to resolve this problem.
Thanks

#578548

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

1. As I have asked earlier, please share your Debug Information with us so we can see it? I have enabled debug info box for your next reply:
https://toolset.com/faq/provide-debug-information-faster-support/

2. Try to manually Export View from your old site using Toolset settings >> and then import it in your new site using Toolset.

For Toolset content: Please go to Toolset >> Export / Import >>
There are multiple tabs at the top for each plugin (Types, Views, CRED, etc). You need to go to relevant tabs in Export/Import page and export import data for each plugin, into the new site.

Doc here: https://toolset.com/documentation/user-guides/exporting-and-importing-toolset-components-and-settings/

If you have tried this method and the particular View still not working, please let me know and we will move ahead accordingly to fix it and I will try my best to resolve it at highest priority.

Thank you

#578567

here is the debug information for a view that is not working

#578580

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Okay, thanks for providing debug information and it looks fine.

Please try to manually Export and Import View, as I have mentioned in my last message. Hopefully it will resolve the issue.

Thank you

#578584

That worked but I dont understand what the issue was and will I have to do this everytime going forward?

#578611

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

No its not needed all the time. But in cases where migration did not happen well enough. Such issues are common in WordPress where complex data in the database is not updated correctly during migration. And there are different ways to transfer a WP site.

Such issues are seen when we transfer database and files manually. The recommend method to migrate a site is using Duplicator plugin, as it works best and known to handle Toolset data more efficiently than other methods out there.
https://wordpress.org/plugins/duplicator/

It's a tested way and we also use Duplicator plugin internally to move our sites.

Thank you