Could not upload featured image at front-end and the popular-taxonomy isn't show

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Access plugin, Content-submission forms, Controlling access to front-end content, Membership sites, Toolset Forms

This topic contains 1 reply, has 2 voices.

Last updated by rogerY 6 years ago.

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December 13, 2018 at 9:36 am #1165395

rogerY

I am trying to: submit photo with the front-end form

Link to a page where the issue can be seen: hidden link

I expected to see: featured image is uploaded as main photo. And that the popular locations tags are showing

Instead, I got: broken link and empty entry

December 13, 2018 at 11:07 am #1165451

Beda

I see several reports about this but we cannot replicate it and the other users did not yet feedback to me with any steps or further data.

On the link you submitted the login is wrong (password is not the one for the user, the user is correct).

Can I ask to:
- make sure the issue is not due to a conflict with another plugin
- try to create a slim duplicate https://toolset.com/faq/provide-supporters-copy-site/
- send that to me with the details as of how exactly you reproduce this issue of not being able to upload images if you have precise steps

We can then look into this and hopefully fix it.

December 21, 2018 at 5:26 am #1171105