For some reason I can't diagnose, my content template for a custom post type is not showing on the front-end for the posts.
Here's an example: hidden link
The title, description, etc are coming through, ignoring the designated content template. This does appear to be theme-related, since I tried it with Twenty Seventeen on a duplicated (staging) copy of the site: hidden link
Any insight you can provide on why this is occurring, and how I might address it, would be greatly appreciated.
(included login credentials are for the staging copy of the site)
Thank you for contacting Toolset support. The wp and ftp login info you have provided is not working, can you please double check and provide us working login info. I have enabled the private message box.
Can you please try to create a new Content template, new Custom Post Type and assign it to the new post and check how it works?
I have debugged this issue, I have created a new test project post 1, please check CPT post here: hidden link
Your Content Template is now applied on it and I think its working great now.
Basically Impreza theme is using its custom cotent function for the Post's body content called "us_load_template".
Once I added this theme's function name into Tooslet >> Settings >> Theme support for Content Templates section -- please see screenshot attached, Content Templates starting to work fine.
Sorry to reopen this ticket, but I'm trying to implement this fix in a specific scenario and I'm running into trouble again ????
It's on a test site that I'm experimenting: hidden link
(The login info I provided previously will work on this site. If you can give me another private reply box, I'll provide FTP info for this site)
I'm trying to use Types/Views along with WP Store Locator to create better individual store pages than WP Store Locator offers by default (and add a few custom fields to the store custom post type).
I'm trying to hijack the store post single.php (single-wpsl_stores.php), and use my theme's page.php code inside of that to get a blank slate for my content template.
The problem is, when I put that template in my child theme, the content template doesn't show up again: hidden link
If I remove or rename single-wpsl_stores.php, it comes back.
If I use debug mode, it tells me that us_load_template is the function I need (hidden link) - but that's already set in the Front-end Content settings!
Basically all I need is just an empty page that displays my content template (without the title and meta info, and ideally without WP Store Locator's default stuff - but I can just hide that with CSS if need be). Any ideas?
Its a different scenario and a different plugin. Please kindly open a new ticket for this 2nd issue and we would be happy to help. This will help other users with similar problems to find solutions when searching the forum, We do not handle multiple issues in the same ticket as per support policy. https://toolset.com/toolset-support-policy/
You can add this thread link in the new one as reference.
Thank you
Ok, no problem. I figured it's not really related to the other plugin so much as the theme and is thereby an extension of the original issue (I think the issue would be the same regardless of which plugin's posts I were trying to hijack, because it's the theme's behavior with the custom single.php that is interfering here).
For this reason I think it might even be more useful for future users to see this in context with the original issue.
If you're still convinced it should be a separate ticket, I'm happy to do that. Thanks as always!
It is related but not the same as the original. Here the issue and debugging process will be different, we need to see what happens with php template file that you are trying to assign, because builtin post types or CPTs are working fine after we added the content function. WP Store locator cpt might not be that easy to edit, such plugins also put restrictions to their cpt as its good for a plugin to use its own unmodified cpt with their own templates they added. This might not be as straightforward as it looks.
So yes, please kindly a new ticket for this. You can add link to the new ticket here as well or vice versa, so both can be seen with each other.
I understand and will do that. I just want to make sure my request is clear though...
I don't think this really has anything to do with wp store locator. It's just Views' behavior with single-[posttype].php I'm having an issue with. It would be the same with any plugin (or no plugin).
I wonder if I should have phrased my question as "this solution is working with the standard single.php, but I can't get it to work with a custom one in order to have a blank post page to work from."
Sorry to belabor the point here. I just wanted to make sure the question was clear.
