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[Resolved] Content template not working propertly, outputting nothing but page title

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Europe/London (GMT+00:00)

This topic contains 10 replies, has 2 voices.

Last updated by Nigel 6 years, 11 months ago.

Assisted by: Nigel.

Author
Posts
#592524

I am trying to: get the view/content template to show each horse like this: hidden link

Link to a page where the issue can be seen: hidden link

I expected to see:

Instead, I got: the tabs are outputting but only the page title is showing up for each horse

#592585

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Steve

I can't see your link because of maintenance mode, a screenshot would help.

On that page you have added a View that shows horse posts, is that right?

Can you show me the Loop Output editor (and linked content template if using one) and I may be able to spot the problem.

#592661

Hi Nigel,

I don’t want the site visible to the public but if you login then you can see the site.

Cheers

Steve

#592772

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Steve

I took a look at the the site. On the page in question all of the results returned by the View within the Visual Composer tabs seem to be interpreting the current post as the page where the View is displayed, rather than the horse post for each iteration. You can see I added a couple of extra shortcodes to confirm that.

But I was having a lot of difficulty editing and saving the template, there were recurring errors in the browser console.

So I am taking a duplicate of your site so I can test locally and see if I can identify the issue.

I'll get back to you with my findings.

#592797

That’d be great, thanks.

#592903

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Steve

I was having real problems with the site and JavaScript errors whenever I tried to edit a Visual Composer text module in a content template, including when I started from scratch making my own templates.

I re-installed Types and Views and upgraded Visual Composer to a newer version (5.4.2) and was still generating errors.

I've had to escalate this thread so that it can be investigated further, and I'll report back when I have some news.

#592911

Hi,

I have moved the site to hidden link so that I can continue to have the old site up.

Kind regards,

Steve

#593808

Hi Nigel,

Any updates? Really need to get the updated site online sometime this week.

Many thanks,

Lewis

#593860

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Steve

I had problems debugging this as the local copy of your site I installed kept producing JS errors. I managed to re-install it and get beyond those only to find fatal PHP errors from your child theme when visiting pages on the front end, but I was able to test the issue after switching to the parent Jupiter theme.

I passed it on to my colleague for further debugging, and he will hopefully have something to report soon, I will let you know as soon as I hear from him.

In the meantime, I note that you are using an old version of Visual Composer, and you should upgrade if possible.

#594350

Hi Neil,

Thanks for the update. The version of VC is the one bundled with the popular Jupiter theme of which I’m on the latest version.

Steve

#599221

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Steve

This has been through second tier and is with the developers, but they are having problems with the original duplicate of the site I took and have asked me to take another.

Can I please get updated credentials to access your site again (the original ones do not work).

I'll mark your next reply as private.