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[Resolved] content template not working

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's content template is not working.

Solution:

This could be due to the theme using a custom function to display their post content. In this case I would recommend having a look at the link below.
https://toolset.com/documentation/user-guides/theme-support-for-content-templates/

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by jenW 6 years ago.

Assisted by: Shane.

Author
Posts
#1141478
Screen Shot 2018-11-06 at 12.12.58 PM.png
Screen Shot 2018-11-06 at 12.12.25 PM.png
Screen Shot 2018-11-06 at 12.11.53 PM.png

I am trying to: create a content template to be used with my custom post type

Link to a page where the issue can be seen: cant, its local

I expected to see: my template

Instead, I got: standard page

I made a content template ( see image ) for the custom post type INSTITUTIONS ... using WP BAKERY Page Builder.

After I followed the directions from this site, i go to any of the institutions and I do see that the content template is selected (see image ) however the template is not being shown ( see image ).

Any issues making this happen with the ENFOLD theme ?

#1141591

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jen,

Thank you for contacting our support forum.

Would you mind allowing me to have access to the site so that I can check on this to see why it's not working ?

Thanks,
Shane

#1141600

I actually just figure it out !! lol. like 10 min ago. but that you !

#1141601

My issue is resolved now. Thank you!