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[Resolved] Content template not used by WordPress

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user was trying to assign a content template to the events manager generated pages.

Solution:
Unfortunately I don't think this will be possible because the Events Manager plugin is using it's own custom template so our view plugin isn't able to hook into this template.

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by Nicolas 6 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#1098701
template.jpg
aerobic.jpg

I am trying to: display my content template (#93 Modèle de contenu pour Évènements) but default tempate is loaded by wordpress

Link to a page where the issue can be seen: hidden link

I expected to see: the content of template #93 ("ZZZZZZZZZZZZZZ" as test content)

Instead, I got: the default content of the event

#1098796

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicolas,

I see that this site is behind a private server.

Could you let me know the credentials for this private server so that I can have a look ?

Thanks,
Shane

#1098801
#1100678

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicolas,

Im checking on this for you.

Not sure why the template is not showing.

The avada theme is compatible with our content templates so i'm still working on this for you.

Thanks,
Shane

#1100683

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicolas,

I checked this and it seems that the events CPT uses a special template that can't be customized by using a content template.

The template works for other CPT but not this one. Is this a default CPT from the theme ?

Thanks,
Shane

#1100691

Thanks for your feedback Shane.
The event CPT is owned by the "Event Manager" plugin. I'd better manage with the plugin you think?

Best regards,

#1100811

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

I see, unfortunately I don't think this will be possible because the Events Manager plugin is using it's own custom template so our view plugin isn't able to hook into this template.

Thanks,
Shane

#1101394

Thanks for your help Shane, have a nice day.