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[Resolved] Content template not saving

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Minesh 5 months, 1 week ago.

Assisted by: Minesh.

Author
Posts
#2708695

I am creating a new site with Toolset but the Content Template I have created for Venues is not allowing me to save. When I update things in the template, the Save button is remaining inactive.

#2708716

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? if no:

Can you please share details what content template you are trying to build and where I can see the issue. Please share the problem URL.

#2708730

Hi Minesh

I have deactivated everything and switched to a default WordPress theme but it is still showing the same problem.

I have switched it back to the GeneratePress Pro theme for now but feel free to deactivate it if you need. I have left all the other plugins deactivated.

There is only one Content Template on the site for venues and it is this that shows the problem: hidden link

If you edit that template the 'save' button does not become active.

I have a code snippet in Toolset custom code to allow excerpts from custom fields but I can't think of anything else unusual in there!

I will need to turn the Elementor plugins back on in an hour or so, so I can continue working on the other pages.

Best wishes
Lucy

#2708734

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is strange.

I've tried to add the single field block under the view's loop and I can see the save button is active.

Please check the following screenshot: hidden link

Am I missing anything here?

#2708761

That wasn't working for me - but now it is 🙂 Thank you!