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[Fixed in next Release] Content template edit screen is opening as blank.

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This topic contains 5 replies, has 2 voices.

Last updated by Christopher Amirian 7 months, 2 weeks ago.

Assisted by: Christopher Amirian.

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#2692247

I have various content templates. At this time some can be edited but some content templates are not opening in edit mode. Frontend display is correct. But i want to change the layout and cannot do because edit content template screen is consistently blank. Please guide.

Update: I have tried deactivating/ activating most of other plugins but no avail. Apparently those content templates are not opening that are used in any CPT and where "view" is used.

View is also used in homepage but homepage template edit screen is opening. i.e. homepage is not CPT.

So I am stuck ... cannot edit important parts of website. Kindly help.

#2692278

Update: I checked following from support archives:

https://toolset.com/forums/topic/white-screen-when-try-to-edit-content-template/

I tried to find the suggested line in my wp-config.php file but this line i.e. define( 'SCRIPT_DEBUG', false ); was not there in my file. So after asking from GPT, I added this line in my file. But nothing has happened. Those templates that could be edited still are editable and the ones that were not getting edited are not getting edited after that. So what to do now?

#2692282

Further updates: I have checked that just recently my wordpress was auto updated to version 6.5.2 vide email received to me dated 09-04-2024.

I have checked non-functionality of edit screen for certain content templates after this update. So what to do at this stage?

#2692377

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Would you please provide the Toolset debug info so I can get more information about your installation?

https://toolset.com/faq/provide-debug-information-faster-support/

Also I will need you to double check if you have the latest version of the Toolset plugins. You can test by doing as follows:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Click the "Check for Updates" button.
- Update WPML and its addons there.

For more information:
https://wpml.org/faq/install-wpml/#automated-updates

Thanks.

#2692560

I do have debug info in word file but here only image can be attached. These content templates are not opening in edit mode (i) Heathcare and associated listings and (ii) Logistics. Others simply don't have views and they open. Main page itself opens in edit mode though it contains view.

Issue is not resolved yet.

#2692857

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Thank you very much. We released a report about the problem:

https://toolset.com/errata/wordpress-6-5-update-breaks-editor-if-using-core-media-block-with-dynamic-sources/

Our developers are working on this and a fix will be available in the upcoming release.

For the time being, I suggest that you backup your website and downgrade WordPress to 6.4.X to be able to access sthe templates.

Thanks.