[Resolved] Content Template doesn't work for my Database + Block Editor doesn't work well

[Author]

Posts

[dixmind-ug-haftungsbeschranktM]

Tell us what you are trying to do?

I tried to generate a new content template for a database with special fields. But when I put it to the Data its not shown. Only the empty post is shown.

also I have the feeling the block editor doenst work well with my template - what can I do to improve that

Is there any documentation that you are following?

I already tried to set to classic editor and block editor - both ways are not working

Is there a similar example that we can see?

on the first screen you see that the dynamic placement for the post is working

on the second picture you can see that nothing is shown when I safe this heading

What is the link to your site?

hidden link

[Shane]

Hello,

Thank you for getting in touch.

Would you mind allowing me to have admin access to your website so that I can have a more detailed look at this for you so that I can see what is happening here?

The private fields have been enabled for your next response.

Thanks,
Shane

[dixmind-ug-haftungsbeschranktM]

Hi there,

Is there any update regarding the Problem with Blocks?

Best

Max

[Shane]

Hi Max,

I highly suspect this is an issue with your theme itself.

Would you mind if I grabbed a copy of your website to test here locally ? This way I can verify that the theme is the issue. I will be able to swap to a default wordpress theme in order to check this.

Thanks,
Shane

[dixmind-ug-haftungsbeschranktM]

Good Morning Shane,

It’s a managed google cloud hosting - what do you need to copy the page?

Best

Max

Maybe there is any workaround with a child theme for this type of posts?

[dixmind-ug-haftungsbeschranktM]

Hello Shane,

Do you have an answer for me?

Thanks

Max

[Shane]

Hi Max,

Sorry for the delay in response as your response came over the weekend and the forums are generally closed during this time.

What I will be doing is installing the duplicator plugin in order to make the backup.

As soon as i'm able to do this I will let you know.

Thanks,
Shane

[Shane]

Hi Max,

So I've created a duplicator package on your site, however i'm not able to download it through your website backend.

Would you mind allowing me to have ftp access as well so that I can download the files using FTP ?

Please let me know.
Thanks,
Shane

[dixmind-ug-haftungsbeschranktM]

I don't have an FTP its Google Cloud Hosting. - how can we proceed here?

[Shane]

Hi Max,

You can try to download the 2 files in the link below and upload them to Dropbox or Google Drive and provide me with a share link.

hidden link

Please let me know if you're able to download it. If not then I will need to try a different method.

Thanks,
Shane

[dixmind-ug-haftungsbeschranktM]

It’s not working it shows me a 500 Error for Database and SQL

[dixmind-ug-haftungsbeschranktM]

I can give you access to the google Cloud Console if that helps? (SSH?)

[Shane]

Hi Max,

I won't need the ssh access. Is it ok for me to go ahead and run some tests on this site itself ? What I want to do is to disable a few of your plugins plus possibly switch to a default wordpress theme to help identify the cause of the issue.

Please let me know if I have your permissions to do this.

Thanks,
Shane

[dixmind-ug-haftungsbeschranktM]

Hi Shane,

You can test around of course.

As long nothing can get brocken totally its fine for me 🙂

Best

Max

[Shane]

Hi Max,

I have some good news.

The content template should now be working. Your theme is using a custom function call to display the content but our Blocks plugin allows for you to interface with that custom function to display the information from the content template.

Can you confirm on your end that your content template is now displaying. Please note that I did do a theme swap so some items may not be correctly displayed.

Thanks,
Shane