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[Resolved] content lost in site copy

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by Luo Yang 2 years, 11 months ago.

Assisted by: Luo Yang.

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#2255003

I recently moved my site from a test hosting package to a cloud server. The site has a lot of photos, so I couldn't use the Duplicator. Instead, I built the basic site and then imported content using the regular WP importer. I also exported and imported all Toolset settings and content. So far, two things failed with Toolset:

1. My custom category-style taxonomy 'countries', did not copy with parent-child relationships. It should have countries as children of continents, but they are all on the same, top level. I can fix this by hand, it's just a bit of a pain, so thought I'll ask in case there is an easy fix for this.

2. This issue is more serious. All my images embedded in posts using Toolset Gallery are gone. The galleries are there in the posts, just full of blank images. The images are there in the Media section. How can I link them up again? It's nearly 4k images, so doing this by hand is not an option.

#2255225

Hello,

I suggest you try to follow our document to migrate your website:
https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other/#manual-migration-of-the-wordpress-site
section "Manual migration of the WordPress site"

#2255363

Thank you! I am trying to follow the process, but it's not terribly clear on the phpMyAdmin update part. I think I am updating this in the right place (the SQL tab), but when I try to Simulate Query or Go, I just get this error:
#1146 - Table 'dbs493223.wp_options' doesn't exist

Should I be adding this table first? If so, how is that done?

#2255365

For context, I exported my database from the dev site and imported it to the live site, using phpMyAdmin as well. So I expect it should have all the tables it should have, no?

#2255733

In your SQL query, you need to replace the database table prefix "wp_" with your own website setting, you can get the prefix value in your website root folder, file "wp-config.php", setting:
$table_prefix

More help:
https://wordpress.org/support/article/editing-wp-config-php/#table_prefix