Content Is accessible despite setting it to "should not be visible"

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Access plugin, Controlling access to front-end content

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 6 years, 1 month ago.

Assisted by: Nigel.

Author

Posts

October 12, 2018 at 3:19 pm #1126424

anandG-3

Hello, I am using Access Control. In the settings I have defined that content on hidden link should not be viewable by people who are guest visitors (those who have not yet logged in). Despite that, the content shows up to anyone who logs onto the pages.

Maybe I am doing something wrong. I am using Elementor and Elementor Tabs which loads templates in the page.

Thank You

October 15, 2018 at 8:03 am #1127334

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I set up a quick test on my local site where I was using Access to deny guests the ability to read posts of a particular type where the template to display those posts was created with Elementor, and it worked as expected.

So, I need some more details about the set up.

This is a static page where the content in tabs is designed using Elementor.

What is it that you want to control using Access? The entire page? I also designed a single static page with Elementor, managed Pages with Access, and then added this particular page to a Posts Group where I denied guest users read access. This also worked as expected.

Can I get more details about exactly how you have set this up, and what you are trying to hide from guests?