[Resolved] "Contact" page map not changing with new address
This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.
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I am trying to: activate the "Contact" map with an address
Link to a page where the issue can be seen: behind firewall, see screenshots
I expected to see: correct map of customer's address
Instead, I got: map of Seattle (Map1 and Map2). If I delete the address in settings >> maps I get this lat and long everytime -- {47.598081,-122.311297} which is the exact point on Google's Seattle map that is displaying. Where is this location stored? How can I change it to my customer's address?
Hello. Thank you for contacting the Toolset support.
First of all - After checking debug information you shared with us, I found that you are using outdated Toolset plugins such as Types, Views, Layouts etc..etc..
We always recommend to run your site with latest stable release plugin version.
*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official released version. You can download latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
If you see same issue after update - please share problem URL and access details. I would be happy to help you further.
Several Software is still out of date, specially the active theme would need to be updated.
I assume you refer to the page here: hidden link
That page has a Map in in and it displays an address.
The map is inserted with a Content Layout editor, in a Visual Editor Cell and should display the address coming from wpcf-company-address, logically from the very page (contact) as there is no ID specified).
That field, for this page, has this value saved:
{47.598081,-122.311297}
If you want a precise address as suggested by Google, then you need to ensure that the real address is used as per the Google Suggestion.
For example - I saved it as "16th Avenue, Atlantic, Seattle, Washington, USA" (following the autosuggest).
Then, when I save that, it shows it on the front end.
In the popup on the marker, you see what you hardcoded in the Map Marker:
<h3>A1 Reality</h3>
2262 Corinthian Ct,
Eugene, OR 97405, USA
That is correct so far as well.
Can you explain the issue to me so I can help you to solve it?
