Connecting to http://ref.wp-types.com failed

This support ticket is created 8 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Access plugin, Layouts plugin, Reference sites, Toolset Forms, Types plugin, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Beda 8 years, 1 month ago.

Assisted by: Beda.

Author

Posts

March 18, 2016 at 11:09 pm #376826

ronS-2

Connecting to ref.wp-types.com failed.png

I am trying to: Install a reference site and get this error Connecting to hidden link failed on a fresh install.

I visited this URL:

I expected to see:

Instead, I got:

March 20, 2016 at 11:36 am #376966

Beda

Probably your Server refuses the connection.

Please check with your Server Admin the following Data
(I also add info about Update processes, as those might be blocked as well)

These are the URLs that we access for auto-updates:

1) To see if there are any updates available:
hidden link

2) To check if the subscription is valid
hidden link

3) The actual downloads come from:
https://toolset.com/

The cloudfront URL can have several different IPs and we cannot provide a fixed one.

For the other two:

74.50.59.42

The reference sites hidden link are hosted on another server and therefore I would suggest to also include the following IP to the allowed IP's

74.50.59.94

Please don't hesitate to inform me in case this dos not solve the problem.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.