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[Closed] conflict with The Events Calender Pro

This support ticket is created 8 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 8 years, 3 months ago.

Assisted by: Minesh.

Author
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#361558

I am having a conflict with The Events Calendar Plugin by Modern Tribeand Toolset Types and Views. I have been using both of these plugins together for the last 3+ years on my site without issues. But after the last updates they seem to be in conflict.

The problem is that I cannot edit or add an event in the admin dashboard when either Types or Views is active. When I click either I am taken to a blank screen.

I have tested in various browsers , cleared cache, check Toolset is not controlling the events plug-in. I have tried debug on for both plug-ins but don;t get any info reported. I have also tried with Chrome console on and it shows nothing.

I have also posted this same issue to Modern Tribe.

Thank you!

#361622

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

1)
Could you please activate WP_DEBUG from wp-config.php file and send me possible errors for review.

2)
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

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