Skip Navigation

[Waiting for user feedback] Conflict with Font Awesome – TinyMCE Issue

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 1 voice.

Last updated by Minesh 6 days, 21 hours ago.

Assisted by: Minesh.

Author
Posts
#2798495
Screenshot 2025-02-27 at 13.54.15.png

The WYSIWIG editor isn't working for one of my custom post types (only one - all the others are working). There is styling that is being added:

.tmce-active .quicktags-toolbar {
    display: none;
}

and...

.js .tmce-active .wp-editor-area {
    color: #fff;
}

This is essentially disabling the editor. The problem fixes itself when I turn off the Font Awesome plugin.

Again, this is only happening on one of my custom post ypes.

#2798599

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

if the issue happens when activating the Font Awesome - what if you check with Font Awesome support and see if they have solution for this issue.

Is the issue is from Toolset plugin files?

#2799467

I can do but it seems more likely to be an issue with Toolset, since the editor is only experiencing this issue on one specific custom post type, created by Toolset.

The activation of the Font Awesome plugin doesn't affect any regular post types, or even all of the other custom post types created by Toolset.

#2799525

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is really strange that you do not see the issue with other post types created using Toolset and hard to check what's going wrong with your setup.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? if no:

I will reuqire problem URL and admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.