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[Escalated to 2nd Tier] Conflict with accordians themefusion (avada) shortcode

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 10 replies, has 2 voices.

Last updated by Luo Yang 5 years, 6 months ago.

Assisted by: Luo Yang.

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#1220065

I am trying to: Create a map toolset with list results displayed thanks to the accordian shortcode from theme-fusion builder's (from Avada).

Link to a page where the issue can be seen: hidden link

I expected to see: A list of results, and after opening first result, the click on the second result closes the first one (wich remained opened).

Instead, I got: The first result remains opened.

When I set up this very same shortcode without fill in the contents thanks to Toolset Views, it works ok.

Like if there is some conflict in JS scripts maybe ?

#1220134

Hello,

Thanks for the details, I can see the problem in your website, since it is a compatibility issue, please provide a copy of your website in below private message box, I need to test and debug it in my localhost, thanks

https://toolset.com/faq/provide-supporters-copy-site/

#1220254
#1220590

Thanks for the details, I am downloading the files, will update here if there is anything found

#1220638

Here are what I found, you are right, the Avada shortcodes do not work as expected when use them insider view's loop.

As a workaround, you can setup some custom JS codes to fix it, for example, edit the post view "Tous les points de vente":
hidden link

in section "Éditeur de boucle", click "éditeur JS", add below JS codes:

jQuery( document ).ready(function($) {
    $('.panel-heading').click(function(e){
    	$('.panel-collapse').removeClass('in');
    });
});

Test it in front-end:
hidden link

Please check if it is fixed, thanks

#1220678

Hello and thank you very much,
In deed this solves the major part of the problem.
Still, that way we lose the smooth closure of the elements.
Would it be a way to correct the bug instead of a workaround ?
Thank you.

#1220721

It is not a bug of Views plugin, but a compatibility issue with Avada theme: The Avada shortcode [fusion_toggle] ... [/fusion_toggle] does not works as expected insider View's loop, I suggest you add a feature request for it:
https://toolset.com/home/contact-us/suggest-a-new-feature-for-toolset/

Our developers will evaluate it.

#1221463

It has been escalated as compatibility issue to our 2nd tier supporters, and our 2nd tier supporter is asking for document of documentation about the Avada ShortCodes:
- [fusion_accordion]
- [fusion_toggle]

Can you provide the detailed document for above shortcodes? thanks

#1221477

The public doc is here : hidden link
Thank you.

#1221558

Thanks for the feedback, I forward it to our 2nd tier supporter.

#1242649

Hello,
It's been quite a while now and I am still looking for a debug solution.
Thank you.

#1242774

I have checked it in our to-do list, it is escalated to our developers, but the status is: Unscheduled.

So I am not sure when will be fixed, for such kind of compatibility issue, there won't be any ETA.

But I will update here if there is anything news.