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[Closed] Conflict wit DIVI Overlays

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Jamal 4 years, 7 months ago.

Assisted by: Jamal.

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#1703645

Ian
No DIVI Overlays.jpeg
DIVI Overlays Active.jpeg

DIVI Overlays is a popular plugin for the Divi theme, developed by a great developer hidden link

The problem I am having is that when DIVI Overlays plugin is activated all my Toolset Forms date fields stop working and do not display the date picker.

I have contacted the developer and my conversation is below:

ME:
Hi Guys,
I am experiencing a conflict with DIVI overlays and Toolset Forms https://toolset.com/home/cred/

DIVI LIFE:
We have reviewed the issue and updated the plugin however it did not seem to work, can you reach out to the form plugin author and request them if they have a setting along these lines:
"Allow multiple shortcode instances"
This will allow the form to display even with overlays enabled. I tried making changes to the form on my end however that did not help. Let us know what they provide.

If you could provide assistance in resolving this issue it would be much appreciated. Here is my contact for DIVI Life tim@divilife.com

Thanks

#1703705

Hello and thank you for contacting the Toolset support.

We'll do our best to help fix this issue. First, we'll need to reproduce it. For that reason, I have created a new installation on our platform and I would like you to install the DIVI overlays plugin and create a form to reproduce the issue.
Then, I'll be able to escalate it to our 2nd Tier who will then provide a fix or escalate it to our compatibility developers.

The credentials to the test server are on my previous private reply(July 11, 2020 at 3:19 pm). You will also find the link to download any additional Toolset plugin you will need.

#1710809

Ian

Lots on my plate back to you soon.

#1711053

Sure. I put this ticket as waiting for your feedback. It should be kept open for 3 weeks.

The topic ‘[Closed] Conflict wit DIVI Overlays’ is closed to new replies.