Configuring E-mail Notification when a use submit a form.

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Jamal 3 years, 4 months ago.

Assisted by: Jamal.

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July 31, 2021 at 11:34 am #2130345

traceM

I want to send an email when a user register on my website. I configured the E-mail Notification section of the User Form and send a test email with it. But I didn't receive any email from it. Do I need to configure any thing else like smtp. Please help me with it. How to send gmail notification. Is there any tutorial related to it?

August 1, 2021 at 11:49 am #2130697

Jamal

Hello and thank you for contacting Toolset support.

Toolset does not implement any emailing system. It just uses the core WordPress wp_mail function. If the emails are not sent, it is rather related to WordPress than to something within Toolset.
https://developer.wordpress.org/reference/functions/wp_mail/

Please follow these articles on how to debug emailing inside WordPress:
- hidden link
- hidden link

If that does not help, let me access your website and try to send an email programmatically, from a Toolset custom code snippet. If the email is not sent, we can assume that emailing is not working as expected on your server. Either you will need to configure an alternative SMTP service, or contact your hosting provider for assistance.