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[Resolved] Conditional shortcode not working

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This thread is resolved. Here is a description of the problem and solution.

Problem:

The conditional shortcode [wpv-conditional] is not working, it display only a "[".

Solution:

The client figures out it is a copy/paste problem: I pasted back the original code but unintentionally left an extra "[".

Relevant Documentation:

This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

This topic contains 2 replies, has 2 voices.

Last updated by Sebastian 2 years, 10 months ago.

Assigned support staff: Luo Yang.

Author
Posts
#687071

I am trying to: I have three instances of my website (production, test, and sandbox) the conditional shortcode [wpv-conditional] is not working on the sandbox instace (recent copy of production) and the only difference is the WP version. The version in sandbox is 4.9.1

Link to a page where the issue can be seen: hidden link and clikc in "LOG IN"

I expected to see: the login page

Instead, I got: An error page

#690528

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Hello,

I assume we are talking about this page:
hidden link

I have tried it in my chrome browser, I can see only a text "[" in the content area.

Please check these in your website:
1) Upgrade WordPress to the latest version 4.9.5
https://wordpress.org/download/

2) In case it is a compatibility problem, deactivate other plugins and switch to wordpress default theme, and test again

3) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point out the problem page URL, I need to test and debug it in my localhost, thanks

#692025

After the tests I made to figure out the conditional shortcode was the problem, I pasted back the original code but unintentionally left an extra "[". But even with that syntax error, yesterday the page was just showing an error and not being rendered at all.
Now it works, without doing anything.

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