Conditional group not working in a form

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 2 replies, has 2 voices.

Last updated by brianC-15 4 years, 1 month ago.

Assisted by: Waqar.

Author

Posts

October 16, 2020 at 11:44 am #1813755

brianC-15

I am new to using 'setting up conditions in post forms' i want to understand how I set the right 'condition' values

I have a form field called 'your own heading' and if a user enters text into this field then i want a wywiwyg editor section to open

October 16, 2020 at 12:32 pm #1813779

Waqar

Hi,

It seems that our chat was disconnected, so I've moved the conversation to a support ticket.

During troubleshooting, I noticed that the form's conditional group is set with a correct conditon, comparing 'your own heading' field with not equal to empty.

However, in the definition of the "Your Own Section" custom field in the field group "Field Group for Therapists in London" a different condition is set, comparing 'your own heading' field with equal to 1.
( screenshot: hidden link )

Please update this condition in the custom field's setting too and it should work.

regards,
Waqar

October 16, 2020 at 6:03 pm #1814285

brianC-15

You guys are always on top of things and so very helpful, always appreciated. It is worth every penny of the annual fee.

My issue is resolved now. Thank you!