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[Resolved] Compatibility question

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 5 years, 11 months ago.

Assisted by: Christian Cox.

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#1211391

Tell us what you are trying to do? Install mobile theme plugin, WordPress Mobile Pack Pro or WPTouch

Is there any documentation that you are following? No

Is there a similar example that we can see? Prepurchase question

What is the link to your site? hidden link

I just want to check it before I purchase one of those plugins.

#1211462

Hi, there is one other ticket I know of where a User tried to integrate WordPress Mobile Pack, but their system does not support custom post types:
https://toolset.com/forums/topic/wordpress-mobile-pack-integration/
It seems we had some trouble and attempted to work with the plugin developers. After a few weeks, communication stopped and we could not proceed with compatibility collaboration. I would not recommend WP Mobile Pack for this reason.

There are several tickets mentioning WPTouch, but most of them are fairly old:
https://toolset.com/forums/topic/i-am-receiving-error-in-the-apache-log (resolved)
https://toolset.com/forums/topic/my-custom-blog-post-type-wont-display-amp-page/ (closed after no response from user)
https://toolset.com/forums/topic/custom-field-for-image-displaying-two-image-sources-in-wp-touch/ (closed no response from user)
https://toolset.com/forums/topic/wptouch-pro-is-not-displaying-the-views-i-created-in-toolset (found issue in their plugin and offered a solution)
https://toolset.com/forums/topic/views-and-wptouch-pro/ (configuration issue)
https://toolset.com/forums/topic/wptouch-pro-mobile-theme-compatibility/ (workaround offered)
We don't have an official recommendation, but you can see from these tickets the types of issues that other Users encountered. We will try to work with any other plugin authors on compatibility issues, but they generally take a longer time to fix because collaboration is often required with other developers. Sometimes, as in the WP Mobile Pack case, communication stops and we cannot continue.

I hope this information helps you.