[Resolved] WordPress Mobile Pack Integration

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This topic contains 7 replies, has 2 voices.

Last updated by Christian Cox 8 months, 2 weeks ago.

Assigned support staff: Christian Cox.

Author
Posts
#623863

Hello, maybe this problem has been discussed before, but unfortunately I find nothing in the search. Since I already successfully manage many pages with the plugin WordPress Mobile Pack hidden link, the view with WP Toolset and the plugin only comes with errors.

Maybe you have a possibility or can suggest with a good WordPress app plugin that works with WP Toolset.

#624101

Christian Cox
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Hi, I don't have any suggestions for mobile web app plugins. If there is a specific problem with the Mobile Pack plugin, I can escalate that to our compatibility team. I'm not familiar with the Mobile Pack plugin, so please explain the issue clearly.

#624198

The problem is that here no formatting takes place and the posttypes are not accepted. When I click on a post of toolset with the app only a white screen on the phone comes

#624289

Christian Cox
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Okay after a bit of reading on their website, it doesn't look like the plugin offers support for custom post types, only Posts and Pages: https://docs.wpmobilepack.com/wp-mobile-pack-free/content.html There is no mention of how to include custom post types here. I looked at their link for developer information, but it's 404: http://developer.wpmobilepack.com This is a bad sign, as it indicates customization is not a priority.

I also noticed that the plugin relies heavily on the WordPress REST API. Toolset isn't completely compatible with the REST API, so we may not be able to integrate with their system. I sent an email to their contact address requesting more information about customization, so hopefully I will hear more soon. Can you please send an email as well, requesting information about their developer site and any customization documentation available? Their address contact@wpmobilepack.com

#624649

Christian Cox
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I received a fast response from the contact email address, and we have discussed the possibility of collaborating on a solution. The first step, I think, is for Mobile Pack to allow custom posts as content. The contact at Mobile Pack agreed this is a great first step towards a more complete integration. I will escalate this to my compatibility team for additional follow-up with the Mobile Pack team, and update this ticket as I receive additional information. These collaboration efforts take time, and I don't have a timeline available for you right now.

#624680

Thank you very much for the message because I hope that soon a function comes off

#652499

Christian Cox
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Just a quick update to let you know we are in contact with the plugin author, and they have agreed to cooperate to make their plugin CPT-ready. We will continue to move forward with this and update you here.

#1137542

Christian Cox
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

After initial contact, we stopped receiving replies from the authors. We tried 3 follow-up emails since April but have had no response. At this time we're not able to move forward with compatibility collaboration.

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