Home › Toolset Professional Support › [Resolved] communication with toolset.com
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Tagged: Types plugin
This topic contains 2 replies, has 2 voices.
Last updated by Jamal 6 months, 2 weeks ago.
Assigned support staff: Jamal.
I am getting this message
though there appear to be no issues
and I registered the site this morning
English (English )
French (Français )
As discussed in the chat, please allow me temporary access to check this issue closely. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **
Thank you for the credentials. I was able to log in with them and check. It seems that the key is registered correctly, and I am able to check for updates without issues.
Yesterday, we have got some glitches with the updates' server, I assume that it was then when you got the connection error.
As of now, the connection seems to work correctly. Please let me know if you are still encountering any issues.
Known issues and solutions
Frequently asked support questions
Support tickets archive
Get help from experienced contractors
Meet Toolset support team
Toolset Customer Support Policy
Need to tell us something about the quality of support
How to remove personal information from your database for support