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[Resolved] Classic login/registration process issues

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 25 replies, has 2 voices.

Last updated by nicolaS-3 5 years ago.

Assisted by: Shane.

Author
Posts
#1383081
reg.png

I am building the classic login/registration process following your documentation. I am currently facing the following two issues:

1. Registration form (Forms style sheets deactivated): cannot remove/hide checkbox field labels, showing field names (see picture). If I use display:none in CSS the checkbox disappears too because is part of the label. If the field-group already has a label why this other label is displayed ? how can I hide it ?

2. Login form: Wpv-login-form not shown
I am trying to: Simply display {!{wpv-login-form}!}, just put the shortcode on a new page
I expected to see: the standard Toolset/WP login form
Instead, I got: an empty page, nothing is displayed

Same results with Avada or TwentyNineteen

#1383351

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicola,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can check on this for you ?

Also I want a link to the login page as well as the registration page.

Thanks,
Shane

#1383435

Hi Shane
ok for me, I just don't see private info box ...
Thanks
Regards
Nicola

#1383567

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicola,

You should now be seeing them.

Thanks,
Shane

#1384361

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2019-11-15 at 10.04.26 AM.png

Hi Nicola,

The login page works fine but you have to be logged out to see it. See Screenshot

Also in order to have just the text alone beside the checkboxes you will need to set your agreement labels to the actual text that you want here
hidden link

Thanks,
Shane

#1384473

My issue is resolved now. Thank you!

#1384479

Hi Shane, sorry to bother you again about the label: in field group there is no way to enter a long descriptive label as required for these "confirmation" fields (accept privacy, terms and conditions, geolocalization, etc.), the Field Name is not suitable for this, I could use the Description but that's not displayed. Of course I could use the label in the form group but his one needs to be hidden. Any clue ?
thanks
Regards
Nicola

#1384517

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicola,

What you can do is to just replace both fields with generic fields in your form and give them the same name.

For eg in your form there can be a field like

	<div class="form-group">
		<label>Color</label>
		[cred_field field='color' force_type='field' class='form-control' output='bootstrap']
	</div>

However you can replace it with


[cred_generic_field type='checkbox' field='wpcf-color']
{
"required":0,
"default":"",
"label":""
}
[/cred_generic_field]

Keeping in mind that you need to add the field slug with the wpcf- prefix.

Please let me know if this helps.
Thanks,
Shane

#1384535

Hi Shane,
the solution works perfectly on the frontend, exactly what I was looking for, unfortunately the selection value (selected) is not stored in the db, opening the user profile the checkbox is unselected. Any clue ? this is the code

[cred_generic_field type='checkbox' field='wpcf-ut_privacy']
{
"required":0,
"default":"",
"label":" Dichiaro di aver letto e di aver compreso quanto indicato nella Informativa sulla Privacy di questo sito."
}
[/cred_generic_field]

Thanks
Regards
Nicola

#1384579

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicola,

Add this

[cred_generic_field type='checkbox' field='wpcf-ut_privacy']
{
"required":0,
"default":"",
"persist":1,
"label":" Dichiaro di aver letto e di aver compreso quanto indicato nella Informativa sulla Privacy di questo sito."
}
[/cred_generic_field]

Please try it now.

Thanks,
Shane

#1384625

Hi Shane,
still not working unfortunately. FYI in the meantime I noticed that if you get any form error that checkbox becomes deselected, other stay selected. Not sure it matters and not a problem for me.
Thanks
Regards
Nicola

#1384831

Hi Shane
BTW this morning I reconnected to the site and strangely my registration form doesn't show up anymore on the registration page (it shows up well in Admin). I'm building my site following your instructions here https://toolset.com/forums/topic/classic-login-registration-process-issues/#post-1384625 so I've played with Access, but the form doesn't show up even if I disable Access page control. I double checked the form and the page, but I don't see anything wrong.
Thanks
Regards,
Nicola

#1386015

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicola,

It seems the credentials were removed when the ticket was marked as resolved.

Could you provide them once more ?

Thanks,
Shane

#1386027

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicola,

It seems this one is a known issue and our team released a quick fix.

Could you check here for the fix and let me know if it helps.
https://toolset.com/errata/checkboxes-in-toolset-access-forms-settings-are-not-working/

Thanks,
Shane

#1386037

Hi Shane,
done and cleared the cache, form still not showing and field still unchecked,
Kind regards
Nicola