I recently moved the site from
hidden link
to
hidden link
(I have generated API keys for both urls, the first is active)
and received a critical error.
(I did not see an opportunity to insert the correct key)
I tried to remove the views plugin and all toolset related plugins - after that site is running again.
But: it crashes as soon I install and activate the views or the blocks plugin.
(access: do you need a user or backend access to my ubuntu server? for the latter, I need a public key)
stack trace see below
Fatal error: Uncaught Error: Class 'WPV_Api_Handler_Is_views_lite' not found in /srv/academy/wp/wp-content/plugins/toolset-blocks/application/controllers/api.php:185 Stack trace: #0 /srv/academy/wp/wp-includes/class-wp-hook.php(288): WPV_Api->__call('callback_is_vie...', Array) #1 /srv/academy/wp/wp-includes/plugin.php(206): WP_Hook->apply_filters(false, Array) #2 /srv/academy/wp/wp-content/plugins/toolset-blocks/inc/wpv-plugin.class.php(959): apply_filters('wpv_is_views_li...', false) #3 /srv/academy/wp/wp-includes/class-wp-hook.php(288): WP_Views_plugin->wpv_register_assets('') #4 /srv/academy/wp/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #5 /srv/academy/wp/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #6 /srv/academy/wp/wp-settings.php(523): do_action('init') #7 /srv/academy/wp/wp-config.php(60): require_once('/srv/academy/wp...') #8 /srv/academy/wp/wp-load.php(37): require_once('/srv/academy/wp...') #9 /srv/academy/wp/wp-admin/admin.php(34): require_once('/srv/academy/wp...') #10 in /srv/academy/wp/wp-content/plugins/toolset-blocks/application/controllers/api.php on line 185
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.
Hello,
Please try these:
1) Backup your website database, deactivate all Toolset plugins
2) Install/activate the latest version of Toolset Types plugin manually, you can download it here:
https://toolset.com/account/downloads/
3) Follow our document to setup the Toolset site key, install/upgrade all other Toolset/plugins, and test again:
https://toolset.com/faq/how-to-install-and-register-toolset/
thank for your help,
it is still the same situation.
What I tried:
- delete the plugin files
- de-register
- download all plugins
- installed the types plugin
- re-register
- downloaded the other plugins
- experimented with activation, in sequence or together.
It looks like whenever I activate one of blocks, forms, maps, views: the page crashes.
and:
I tried the lite version 2.9.4-lite of views which is shipped by WPML.
It should be a server problem, please check these:
1) Make sure you are using the latest version of WordPress 5.3.2, you can download it here:
https://wordpress.org/download/
2) Make sure your webserver satisfies Toolset requirements:
https://toolset.com/toolset-requirements/
Especially this one:
Multibyte String extension (mbstring) must be enabled.
If the problem still persists, please provide your website credentials + FTP access in below private message box, I need to test it in a live website, thanks