checkboxes not saving values

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	7:00 – 14:00	7:00 – 14:00	7:00 – 14:00	7:00 – 14:00	7:00 – 14:00	-
-	15:00 – 16:00	15:00 – 16:00	15:00 – 16:00	15:00 – 16:00	15:00 – 16:00	-

Supporter timezone: Europe/London (GMT+00:00)

Tagged: Setting up custom fields, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 6 years, 5 months ago.

Assisted by: Nigel.

Author

Posts

June 25, 2018 at 10:18 am #917401

Gian Luca

I have setup a site with several different CPT. One of these is suddenly experiencing a problem with any custom field made with checkboxes or checkbox: the values are not stored to db. Just with one of the CPT...a problem which emerged suddenly. Everything was working smoothly.

June 25, 2018 at 11:50 am #917436

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Gian Luca

there were a few checkbox-related issues introduced in Types 3.0, some of which already have fixes that will be released soon.

Can I get more details about the specifics of your problem to know if it is a new issue or the same as one already reported?

You are using Types 3.

The problem custom post type, is it involved in any post relationships?

If so, were these created in Types 3 or in Types 2?

If in Types 2, did you run the migration wizard to update the relationships?

You say the problem is that checkboxes fields (and checkbox fields) are not saving their values to the database. Where are you trying to save them from? Their own post type edit screens in the back-end? The edit screen of a related post type?