[Resolved] Checkbox value (checked/unchecked) not showing in Admin Dashboard

[Author]

Posts

[Ankit Katailiha]

Hi Team,
I have created a user registration form with toolset and added some custom user fields with toolset like organization name, job title and terms condition agreement checkbox. Now the issue is that when any users register themselves, I can see all the details filled by users in Dashboard/users section except the terms condition agreement checkbox. All the fields are required in my registration form and every time users fill all the fields but why checkbox is showing unchecked in Admin side?
I am attaching screenshots for your reference.

[Shane]

Hi Ankit,

Thank you for getting in touch.

It would appear here that there is some disconnect between the actual field and the field that is in the Form.

Can you send me a screenshot of the Form that you're using the populate the field or send me a link to the form.

Thanks,
Shane

[Ankit Katailiha]

Hi Shane,
hehe is the form url - hidden link

[Shane]

Hi Ankit,

It would appear that you're using a generic checkbox field to perform the user acceptance on the frontend, however the slug is completely different from what is set on the field in Toolset Types.

Please change the slug from "user-acceptance" on the form to "wpcf-terms_conditions_agreement".

This should resolve the issue.
Thanks,
Shane

[Ankit Katailiha]

Hi,
I have checked that but I also found that there is no option to add hyperlink of "Terms"& condition" like I did in generic field. How to add hyperlink with checkbox field?

[Shane]

Hi Ankit,

Does the checkbox agreement work now ?
. How to add hyperlink with checkbox field?</me>

If you're referring to adding a hyperlink to the label value for the checkbox then you're not able to.

Please let me know if you're still experiencing issues with this and provide me with admin access so that I can have a further look.

Thanks,
Shane

[Ankit Katailiha]

My issue is resolved now. Thank you!