Checkbox not saved

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's checkbox values weren't saving.

Solution:

This issue was actually fixed in out Types Version 3.0.2 so if you're experiencing this issue I would recommend updating to version 3.0.2

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Setting up custom fields, Types plugin

This topic contains 5 replies, has 2 voices.

Last updated by enma 6 years, 4 months ago.

Assisted by: Shane.

Author

Posts

July 2, 2018 at 10:18 am #919816

enma

Hi, i created a checkbox field for a custom post type, but when i check this checkbox and save the post the checkbox appears unchecked.

And also appears unchecked even if i do nothing and click the save button.

My WP version is 4.9.6 and the toolset types version is 3.0.1 I use WPML with the lastest version (4.0.4)

Can you help me? Thanks in advance.

July 2, 2018 at 10:28 am #919820

enma

Hi again, I been testing with other options. I create another checkbox, and assign it to a new custom post type, and all works correctly, but if i assign the same checkbox to any post type created before update types plugin the update fails again.

July 2, 2018 at 2:50 pm #919948

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Enma,

Thank you for contacting our support forum.

Thats strange, would you mind temporarily disabling all the done toolset plugins just to ensure that this is not being caused by a plugin conflict?

Thanks,
Shane

July 3, 2018 at 7:49 am #920189

enma

Hi, i can't deactivate rest of plugins, for client reasons. I go back to a previous version of types,and all works correctly.

July 3, 2018 at 2:18 pm #920350

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Enma,

We just released an update to our Types plugin.

Could you update this and let me know if the issue still remains ?

Thanks,
Shane

July 4, 2018 at 7:30 am #920690

enma

Thanks Shane! With this version the checkbox functionality is back to normal.

Thanks again!