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[Resolved] Changes not saved anymore

This support ticket is created 8 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 4 replies, has 2 voices.

Last updated by Minesh 8 years, 1 month ago.

Assisted by: Minesh.

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#377009
Screen Shot 2016-03-20 at 21.05.54.png

I create one custom post type and used it without problems for a few days. Now I am trying to change some settings and create a new post type. In both cases, changes are not saved: the box in the screenshot appears and stays indefinitely, without saving.

#377039

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

1)
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

2)
Could you please try to activate WP_DEBUG from wp-config.php file and send me possible errors for review.

#377050

Hi, thanks for the prompt reply!

I will test deactivating plugins. Debug is not returning any error, while the browser console is returning this 3 errors when clicking on save:

TypeError: undefined is not an object (evaluating '$.validator.methods[ method ].call')
checkjquery.m2.validate.js:638
elementjquery.m2.validate.js:421
onfocusoutjquery.m2.validate.js:269
delegatejquery.m2.validate.js:364
(anonymous function)jquery.m2.validate.js:1358
dispatchload-scripts.php:3:8554
handleload-scripts.php:3:5257
triggerload-scripts.php:3:7655
triggerload-scripts.php:7:6736
simulateload-scripts.php:3:11111
cload-scripts.php:3:14286

second:

TypeError: undefined is not an object (evaluating '$.validator.methods[ method ].call')
checkjquery.m2.validate.js:638
checkFormjquery.m2.validate.js:402
formjquery.m2.validate.js:389
(anonymous function)jquery.m2.validate.js:91
dispatchload-scripts.php:3:8554
handleload-scripts.php:3:5257

third:

TypeError: undefined is not an object (evaluating '$.validator.methods[ method ].call')
checkjquery.m2.validate.js:638
checkFormjquery.m2.validate.js:402
formjquery.m2.validate.js:389
(anonymous function)jquery.m2.validate.js:91
dispatchload-scripts.php:3:8554
handleload-scripts.php:3:5257
triggerload-scripts.php:3:7655
triggerload-scripts.php:7:6736
(anonymous function)load-scripts.php:3:15524
eachload-scripts.php:1:2979
eachload-scripts.php:1:839
triggerload-scripts.php:3:15497
(anonymous function)load-scripts.php:4:15449
(anonymous function)basic.js:120
jload-scripts.php:1:27314
fireWithload-scripts.php:1:28123
xload-scripts.php:4:22122
bload-scripts.php:4:26031

I will post shortly a feedback about deactivating plugins.

Thanks

#377052

And the winner is "Membership 2 Pro" from WPMU DEV (hidden link). Deactivating that plugin everything works fine. Do you have any idea as to why?

Thanks

#377054

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I think there is some JS conflict between this plugin. Could you please try to contact the plugin author regarding this issue.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.