[Resolved] change permalinks and all items aren't showing anymore

[Author]

Posts

[Yvette Oliveau]

Once again, I had to duplicate the existing view and create a new page:
hidden link

This is not showing the pictures of the puppies because none of the puppies have a featured image defined in their post.

Again, I´m not sure what caused this, but it seems the only way to "correct" the situation is to duplciate your view, and generate a new page to view it on the frontend.

[LisaA1200]

Should I contact the person I hired to make an adjustment to what she has done? I don't want to have to create new pages every time I work on a new site.
It had been working fine, I guess the updates maybe caused the issue.
Just advise me what to do. I'm not very good at working on toolset yet, so that is why I had to get someone to help me make the package to keep using over and over.
thanks so much.

[LisaA1200]

Is there a way I can send you the zipped file of all the plugins she created?

[LisaA1200]

When I clicked on the new page: hidden link
I am still NOT seeing any pictures as the featured picture. Are you?

[Yvette Oliveau]

Hello

1. Images in the listing
You are not seeing the images because you do not have any featured images assigned to your Dogs for Sale.
Please compare this site with "texaspartiyorkes.com" site.
The "Dogs for Sale" items in texaspartiyorkies.com all have Featured images assigned while in your site "preciousyorkies.com" the "Dogs for Sale" items are all missing a featured image.

Your view definition is attempting to display a Featured image. So you must have a featured image assigned.

2. Zipped Modules
The Zipped files themselves will have no effect on the issues you currently have on your sites.
But if these modules were created with a previous version of Toolset and are no longer working with the new version, this is something that we need to look at more closely as it may be a bug with the current Toolset version.

I will be handing your ticket over to someone else who will take this part up and study it further.

They might ask for permission to replicate one of you problematic sites as well as a copy of the old Zip files.

3. Next Steps
I also believe that this might have been caused by the upgrade. I have noticed that all of your views are using the loop item
name instead of the slug. (see image)

If you are not comfortable yet with Toolset Views definitions, then yes, I would consider contacting the resource you previously used to create the Modules package. Ask them to test that your views are still working on the originating site and then create a new set of zipped files to distribute.

4. Unanswered Question
You still have not answered my question: Are all your sites hosted on the same server?
This might help understand what is happening.

[LisaA1200]

Thanks again for looking into this so deeply. YES all of my sites are on the same server. Do I need to contact them for any help? What should I ask them?
the original test site seems to be working fine still: hidden link
And the sites I imported the modules from worked just fine. They just quit working properly, perhaps by the upgrades? But they were fine until just this last week.
I can send you all credentials and the zipped files to look at.

[Christian Cox]

Hi, Yvette reassigned this ticket to me so I can get to the bottom of the problem. It looks like there are several things going on so I would like to go one at a time. First, I see that this View does not include any images:
hidden link
Let's discuss why that is happening.

As a comparison, here is a site where the view contains images:
hidden link
If I edit the first puppy post I can see there is a featured image assigned to the post. I am attaching a screenshot here (featured-image.png). This is the post pictured for your reference: hidden link

Now if I edit the first puppy post on the other site where no images are displayed, you can see there is no featured image. I am attaching a screenshot here (no-featured-image.png). This is the post I edited: hidden link

So there is the problem: your View is set up to display the featured image of each puppy post, but no featured image currently exists. You mentioned that you think the View was supposed to show the first image: "I'm not sure about featured images. The first image should be featured image." However, that is not what the View is set up to do. It is set up to display the Featured Image. Please check here: hidden link
The code responsible for displaying an image is in the template "Loop item in dogs for sale view":

...
[wpv-post-featured-image size="medium" class="list-image-style" alt='%%ALT%%' title='%%TITLE%%']
...

The wpv-post-featured-image shortcode will never display the first image in a repeating image field, it will only display the featured image. So there is a disconnect between what you expect and how this View is configured, and I want to be clear about the difference so you can determine how to proceed.
- If the View is supposed to show the first image from the repeating image field, it is not set up correctly and should be redeveloped.
- If it is supposed to show the featured image, the View is coded correctly but the content of the site must be updated so that each puppy post has a Featured Image.

Please give me your thoughts about this and we can go from there. Thank you for your patience while we sift through it together.

[Christian Cox]

At the bottom there is an option to upload more photos. So perhaps the featured image upload might have quit working.
Please test this to be sure and let me know what you find out. If it's broken, we should investigate in more detail. Test on a site with no dog images in the View of puppies for sale, like hidden link

To fix these broken sites, would it be better to rue-load the module manager again since it seems to be working just fine?
Module Manager wouldn't have deleted existing Featured Images from existing posts. So if the View was showing images but suddenly stopped, I don't see how Module Manager applies to this specific problem (images missing from the puppies for sale View). The problem is that the Featured Image content was not created, or it was deleted somehow from wp-admin or the database since the View was working before.

[LisaA1200]

I reuploaded the module file again and I tested it out and now the featured image is showing. So things look good now.
Not sure why the entire page was blank the other day and or what caused that to happen. I'll keep an eye out to see if any of them stop working again. Thanks to everyone that helped me with this. Great support!

[Christian Cox]

Not sure why the entire page was blank the other day and or what caused that to happen.
If you see blank posts or pages, it's most likely a template issue. Check to see if the Toolset Layouts plugin is active on the site. I noticed that one of the sites uses Toolset Layouts and another does not. If Layouts is active, check to see if any Template Layout is applied to the page or post. If Layouts is not active, check to see if any Content Template is applied to the page or post.

It's also worthwhile to note that Layouts can be incorporated in Modules. So if your developer created a Module that incorporated Layouts, then you tried to import that Module in a site that does not use Layouts, you could have unexpected results. Similarly, if your developer created Modules that do not use Layouts, and you tried to import those Modules into a site that does use Layouts, you may have unexpected results when your existing Layouts override the imported Module templates.