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[Resolved] change permalinks and all items aren't showing anymore

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 22 replies, has 3 voices.

Last updated by Christian Cox 5 years, 9 months ago.

Assisted by: Christian Cox.

Author
Posts
#1203532

The title of my toolset page was hidden beneath the header. (all other pages look fine)
As I was making changes, realized I didn't have permalinks set to Post Name. So I changed them. Now everything is gone on the front end of that page. They are all in the backend still.
How can I get them to show again? Please help!!!
hidden link

#1203533

Do you need my login details? I'm not using duplicator on this site.

#1204037

Yvette Oliveau
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Pacific/Niue (GMT-11:00)

Hello

Well - I´m stumped.

I re-created the entire view step by step until it looked exactly like what is in the view that is not working (id =17) ...and it works!

Page link:
hidden link

New view:
hidden link

Could you now link the "Puppy For Sale" page to use the new view? Would this be acceptable to you?

#1204161

OK not sure what to do. I click on the New View and see nothing. All the puppies are gone again.
So what should I do now?

#1204322

Yvette Oliveau
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Pacific/Niue (GMT-11:00)

OriginalPageNewView.png
ChangePageToUseNewView.png
WhatISee.png

So, when you click on this link:
hidden link

You don´t see this? (see image) The "New Link" was placed so you could view how the view was defined. It would not show any content as you need to attach it to a page.

In your "Puppies for Sale" I now changed the shortcode to point to the newly created view.
It also now shows puppies. (see image)

Specifically, the content of your puppies page has this now.

[wpv-view name="dogs-for-sale-copy-view"]

I was not able to understand why your original view would no longer show the posts as the content of the new view is identical to the old view. Are you ok with using the new view instead then?

#1204817

Yes ! I can see it now. Thanks and it will be just fine as long as it works. So I just need to save a copy of the new view if I ever have to rebuild the page, etc.
Thanks for your help!

#1205093

sorry, but I just went to my other site using toolset and that page is also blank. I have done changed the permalinks on this one. Any ideas?
hidden link

#1205349

Yvette Oliveau
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Pacific/Niue (GMT-11:00)

Hello

If you also regenerated the permalinks, as you did on your other site (e.g. texaspartyyorkies.com), then, I can only recommend that you re-create (from scratch) the view you are using on that page.

Specifically, these are the steps I did on the texaspartyyorkies.com site:

1. Create a new view (from scratch) that is a replica of the original view which is no longer working.
2. Edit the page that is associated with the old view and have it now point to the new template view.

This was the only way I found to resolve your issue.

#1205637

Well I've not done anything to this site at all. I coudln't see anything. Now today, I can see the listings, but not the pictures/images. It just seems unstable. I hope toolset is going to be working since I now have a lot of sites using this.
thanks.

#1205647

Yvette Oliveau
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Pacific/Niue (GMT-11:00)

Hello again.

That *is* strange.

Often, when the system is not stable, it also can be related to server setup. When the issue is a software problem, the symptom is persistent and replicable consistently.

1. Is this domain (e.g. preciousyorkies.com) on the same server as the other domain where the permalinks were regenerated?

2. Would you provide system access to this other domain?
I am opening the private area for this information.

3. Is it ok to activate WordPress Debug mode on the site where the images are missing?

Thanks

#1205654
#1205658

Yvette Oliveau
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Pacific/Niue (GMT-11:00)

What about this domain?
hidden link

That´s the domain with the problem - right? Could you please provide access to that site?

#1205659
#1205667

Yvette Oliveau
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Pacific/Niue (GMT-11:00)

Hello

I am reviewing the configuration of your site - I don´t see any featured images attached to your "Dogs for Sale" posts. is this intentional?

Also, before entering your site, I was seeing the listing of the dogs but now, I only get a blank page. Did you make any changes?

Thanks for clarifying. Could you also clarify if all of your puppy sites are on the same server or not?

REgarding the way your site was made using the Module Manager. I do not think this has anything to do with your current problem. As I understand, the module manager assists you in exporting the template definitions from one site to another but there is no lasting link to the originating Toolset installation. Once the templates are exported, there is no reference back to the place of origin.

#1205683

If you look at the site yorkiewebsites.com That was the site they created my toolset system.
I'm not sure about featured images. The first image should be featured image.
I don't know why the page keeps going blank. I've not done anything to the site to cause an issue.
What can I do?