[Resolved] Change Credit/Debit Card Info

[Author]

Posts

[ibrahimM]

Hi;

I know its not related to technical issue..

But how to change the credit card or debit card info .

Thanks

[Mercedes]

Hello Ibrahim,
Please check this article https://toolset.com/buy/how-to-change-your-payment-method/

Let me know if you have anyother questions.

Kind regards,

[ibrahimM]

Hi;

Actually I am aware of this..

The issue is, when I try to change the credit card . It's will be redirected to the Paypall Login page.

Can I just change the card number, this will be easier method.

Here I attached the alternative method, with is using Credit Card via stripe.

Can I just change the data here (Stripe area).?

Thanks

[ibrahimM]

Hi;

I already put 1 more credit card number.

How do I know, which credit card been charged.

Thanks

[Mercedes]

Hello Ibrahim,
I see your account was renewed on May 16th. The payment was processed as per your Billing details choice at the time of the payment, which was credit card via PayPal. I am afraid I do not have access to the biling details from here and I cannot say which credit crad was charged. You should see it in your PayPal account.
As for the new payment method you added, it has been confirgured successfully for next year's renewal payment. The payment will be processed through the credit card you added today. I am afraid I cannot see the credit card number either. We don't store the billing details in our system.

Let me know if you have any further questions.

Kind regards,

Mercedes