Skip Navigation

[Resolved] category/taxonomy custom field image dont work

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by alexd-6 1 year, 9 months ago.

Assisted by: Minesh.

Author
Posts
#2574347
Bildschirm­foto 2023-03-16 um 15.10.11.jpg
Bildschirm­foto 2023-03-16 um 15.07.43.jpg

Hi,

i created custom-field group with an image field for taxonomies. I edit the field-group to taxonomie "terminkategorie" all items in it.

you see it on screenshot.

But now there is no "image-field" shown in Taxonomies. -> second screenshot.

what can it be?

thx, and best regards - alex

#2575285

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange and I'm not sure why the image field is not get displayed with your taxonomy.

In order to minimize the cause of the issue and to ensure there is no plugin/theme conflict:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

#2576771

Hi Minesh - thx for watching 😉

i deactivated all Plugins and switched to other default themes. I can not see the image.. - do you want access?

thx in advance - alex

#2576787

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok please share custom field group link that you created for your taxonomy and assigned to it.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2576851

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I will require admin capabilities to access the admin. I can only access my profile page using the access details you shared with me.

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2576853

oh sorry - you are admin now 😉

#2576861

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok I see the issue. You did not created the custom field group for taxonomy. The one you are created i

You have to create a custom field group here and assigned to your desired taxonomy:
- hidden link

More info:
- https://toolset.com/documentation/term-fields/#create-group-for-term-fields

#2576975

My issue is resolved now. Thank you!

Thx Minesh!